Component
VISIBILITY:WINDSHIELD WIPER/WASHER
Manufacturer
Chrysler (FCA US LLC)
What Happened
Your vehicle's windshield wiper motor is not properly grounded, which can damage a computer system that controls various functions in your car.
Risk if Unfixed
If left unrepaired, the computer could fail, causing your windshield wipers to stop working, which can reduce your visibility while driving and increase the risk of a crash.
Free Fix
Your dealership will install a protective strap to prevent the computer damage, at no cost to you.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Original — Risk if Unfixed
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Original — Remedy
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →