Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Manufacturer
Chrysler (FCA US LLC)
What Happened
Your Jeep Cherokee's Power Liftgate may have a problem with water getting in and causing a short circuit.
Risk if Unfixed
If the problem isn't fixed, a fire could start in the liftgate area.
Free Fix
Chrysler will fix the issue for free by inspecting and protecting the Power Liftgate Control Module with a foam water shield and replacing a small part.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Original — Risk if Unfixed
A short circuit in the liftgate control module may result in a fire.
Original — Remedy
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
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Repairs are free at any authorized dealer. Find a dealer →