ID: #20V343000
MFR: Chrysler (FCA US LLC)
SYSTEM_COMPONENT
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
EVENT_SUMMARY
You should know that your Jeep Cherokee's drivetrain has a small part called the Power Transfer Unit (PTU) that helps transfer power to the wheels.
RISK_ASSESSMENT
If this part fails, you could lose control of your vehicle while driving, which could cause a crash, or your vehicle could roll away while you're parked, which could lead to a crash or injury.
RESOLUTION_PROTOCOL
The dealership will update your vehicle's software for free to prevent the PTU from failing, ensuring your vehicle stays in gear and doesn't roll away.