ID: #19V447000
MFR: Chrysler (FCA US LLC)
Component
POWER TRAIN:AUTOMATIC TRANSMISSION
What Happened
Your 2014 Jeep Cherokee with a 3.2L engine has a potential issue with its automatic transmission. The clutch might get stuck, causing the transmission to shift to neutral unexpectedly.
Risk if Unfixed
If this happens, you might lose control of your vehicle, which could increase the risk of a crash.
Free Fix
Chrysler will update the transmission software in your vehicle for free. They'll notify you when the repair is ready, and you can schedule an appointment with a dealership at no cost to you.