ID: #19V447000
MFR: Chrysler (FCA US LLC)
SYSTEM_COMPONENT
POWER TRAIN:AUTOMATIC TRANSMISSION
EVENT_SUMMARY
Your 2014 Jeep Cherokee with a 3.2L engine has a potential issue with its automatic transmission. The clutch might get stuck, causing the transmission to shift to neutral unexpectedly.
RISK_ASSESSMENT
If this happens, you might lose control of your vehicle, which could increase the risk of a crash.
RESOLUTION_PROTOCOL
Chrysler will update the transmission software in your vehicle for free. They'll notify you when the repair is ready, and you can schedule an appointment with a dealership at no cost to you.