ID: #16V529000
MFR: Chrysler (FCA US LLC)
SYSTEM_COMPONENT
POWER TRAIN:AUTOMATIC TRANSMISSION
EVENT_SUMMARY
Your vehicle's transmission may have a problem with the wire harness that connects the transmission to the computer. This is a safety issue with the 9-speed automatic transmission in certain Jeep and Chrysler vehicles.
RISK_ASSESSMENT
If your transmission shifts to neutral unexpectedly, you could lose control of your vehicle and be at a higher risk of getting into a crash.
RESOLUTION_PROTOCOL
Chrysler will reprogram the computer system and fix the wire harness for free. They will contact you to schedule an appointment at a dealership where you can have the repair done at no cost to you.