Component
VISIBILITY:GLASS, SIDE/REAR
Manufacturer
SAFELITE FULFILLMENT, INC.
What Happened
The side and rear glass on your vehicle is made from a special type of tempered glass. Unfortunately, some of this glass may not break into safe, small pieces when it's damaged, which could lead to injuries.
Risk if Unfixed
If your vehicle is in a crash, the glass could shatter into sharp, jagged pieces. This could cause serious injuries to the people inside the vehicle, including you.
Free Fix
Your dealer or Safelite will replace the glass with a safer, more reliable type at no cost to you. They'll contact you with instructions on how to schedule the repair, and you should follow their guidance to get it fixed quickly.
Show original NHTSA language
Original — What Happened
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Original — Risk if Unfixed
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Original — Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
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Repairs are free at any authorized dealer. Find a dealer →