Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Manufacturer
General Motors LLC
What Happened
The shift cable adjuster in your vehicle is a small part that helps you switch gears smoothly. In some 2014 models of the Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia, this part can come loose and disconnect from the gear shift lever.
Risk if Unfixed
If the shift cable comes loose, you might not know what gear you're in, and you could shift into Park, but the vehicle might not actually be in Park. This means the car could roll away when you get out, putting you and others at risk of injury.
Free Fix
Your GM dealer will inspect and replace the faulty cable adjuster with a new one, completely free of charge. You'll be notified when the repair is ready, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Original — Risk if Unfixed
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Original — Remedy
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →