Component
SEAT BELTS:PRETENSIONER
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The seat belt pretensioner in your vehicle is a critical safety device that tightens the seat belt in the event of a crash. In some affected 2016-2018 Audi and Volkswagen models, this pretensioner might not activate when it should.
Risk if Unfixed
If the pretensioner fails to work properly in a crash, you're at a higher risk of serious injury. The airbags might not deploy fully, leaving you without the protection you need to stay safe.
Free Fix
Your Audi or Volkswagen dealer will replace the faulty pretensioner and any affected airbags for free. This is a free repair, and you should have it done as soon as possible to ensure your safety on the road.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Original — Risk if Unfixed
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Original — Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →