Skip to main content

2017 AUDI Q5

5 recalls Risk Grade: A- Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #18V229000 Plain English
Component

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The electric coolant pump in your vehicle is responsible for circulating coolant through your engine to keep it from overheating. In some 2012-2017 Audi models, this pump can get clogged with debris or overheat due to moisture, which could cause serious problems.
Risk if Unfixed
If the pump fails, it could cause your engine to overheat, increasing the risk of a fire — a potentially devastating outcome.
Free Fix
Your Audi dealer will replace the faulty pump with a new one at no cost to you. This repair is completely free, and you should schedule it as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Original — Risk if Unfixed
A blocked pump or a short-circuited pump can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #17V297000 Plain English
Component

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's gear position indicator may not work properly, so you might not know if you've actually put the car in Park.
Risk if Unfixed
If you don't apply the parking brake, your vehicle could roll away and increase the risk of a crash.
Free Fix
Audi will fix the problem for free by replacing the gearbox in your vehicle. A dealer will contact you to schedule the repair.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Original — Risk if Unfixed
Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Original — Remedy
Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #17V298000 Plain English
Component

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel pump flange in your Audi is a small metal piece that helps connect the fuel pump to the engine. Over time, it can crack and start to leak fuel.
Risk if Unfixed
If the flange cracks and leaks fuel, it could spill onto a hot engine or exhaust component, which could cause a fire. This is a serious risk, but it's not likely to happen if you're not driving or if you park your vehicle in a well-ventilated area.
Free Fix
Your Audi dealer will check the fuel pump flange for cracks and replace it if needed. If it's okay, they'll apply a protective film to prevent future cracks. This repair is completely free, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #17V002000 Plain English
Component

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Audi has an electric coolant pump that helps keep your engine running at the right temperature. In some affected 2012-2017 models, this pump can get clogged with debris from your cooling system.
Risk if Unfixed
If the pump gets clogged, it could overheat and increase the risk of a fire.
Free Fix
Your Audi dealer will update the software in your vehicle so that it automatically shuts off the power supply to the coolant pump if it gets clogged. This repair is free.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Original — Risk if Unfixed
If the coolant pump overheats, it can increase the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #17V001000 Plain English
Component

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The sunroof drainage system in your Audi Q5 is designed to keep water out of the air bag canister. But in some 2011-2017 models, water can seep in and cause the canister to corrode.
Risk if Unfixed
If the canister corrodes, it could break apart without deploying the air bag, sending sharp metal fragments into the passenger area and putting you and your passengers at risk of serious injury or even death.
Free Fix
Your Audi dealer will check the air bag canister, remove any water-damaged foam, and either coat or replace the canister to prevent future corrosion – all at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Original — Risk if Unfixed
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Original — Remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Browse by Component

Other AUDI Q5 Years

Related Pages