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2012 AUDI Q5

6 recalls Risk Grade: B Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #18V818000 Plain English
Component

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel pump flange in your Audi is a critical connection that seals the fuel pump to the fuel tank. In some 2007-2012 Q7 and 2009-2012 Q5 models, the temporary fix used to prevent fuel leaks may not be enough.
Risk if Unfixed
If the fuel leaks, it could ignite with an open flame or spark, causing a fire. This is a serious risk that could lead to damage to your vehicle and potentially harm you or others nearby.
Free Fix
Your Audi dealer will replace the fuel pump flange with a new one and reapply the protective butyl tape, all at no charge to you. This repair is free, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Critical #16V660000 Plain English
Component

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel pump flange in your Audi is the part that connects the pump to the fuel tank. Over time, it can crack and start leaking fuel, which can cause a fire if there's an ignition source nearby.
Risk if Unfixed
If the flange cracks and leaks fuel, it could ignite if there's a spark, like from a faulty electrical system or a hot exhaust component. This could cause a fire that could spread quickly.
Free Fix
Your Audi dealer will inspect the fuel pump flange and either replace it if it's cracked, clean it, and apply a protective rubber band if it's not cracked. All of this will be done at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Original — Risk if Unfixed
A fuel leak in the presence of an ignition source increases the risk of a fire.
Original — Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #18V082000 Plain English
Component

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The driver's air bag in your Audi is designed to inflate in a crash to protect you. However, in certain 2006-2013 models, the air bag's inflator could burst and shoot metal fragments into the vehicle.
Risk if Unfixed
If the air bag inflator explodes in a crash, sharp metal fragments could fly into you and your passengers, causing serious injury or even death.
Free Fix
Your Audi dealer will swap out the faulty air bag inflator for a new, safer one at no cost to you. The repair is free, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Original — Risk if Unfixed
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Original — Remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #16V078000 Plain English
Component

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The driver's side air bag in your vehicle is designed to deploy in a crash to protect you. In certain models, including your 2010-2014 Golf, Passat, and CC, the air bag inflator could fail and rupture during deployment, shooting metal fragments into the vehicle.
Risk if Unfixed
If this happens, you could be seriously hurt or even killed by the metal fragments. This is a life-threatening situation that requires immediate attention.
Free Fix
Your Volkswagen or Audi dealer will replace the faulty air bag inflator with a new, safer one at no charge to you. You'll receive a notification when parts are available, and you should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Original — Risk if Unfixed
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #17V001000 Plain English
Component

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The sunroof in your Audi Q5 has a drainage system that helps keep water out. However, in some 2011-2017 models, this system can let water seep into the airbag canister, causing corrosion that can lead to a serious safety issue.
Risk if Unfixed
If the airbag canister corrodes, it could break apart and send sharp metal pieces into the cabin, putting you and your passengers at risk of serious injury or even death.
Free Fix
Your Audi dealer will inspect the airbag canister, remove the surrounding foam, and either coat or replace the canister to prevent corrosion, all at no cost to you. You should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Original — Risk if Unfixed
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Original — Remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #12V299000 Plain English
Component

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Manufacturer
VOLKSWAGEN OF AMERICA, INC
What Happened
Your Audi Q5 may have a sunroof glass panel that's prone to breaking in extremely cold weather. Volkswagen is recalling your vehicle to replace this part.
Risk if Unfixed
If the sunroof's glass breaks while you're driving, it could cut you or your passengers, or distract you, increasing the risk of a crash.
Free Fix
Audi will send you a notification and fix your sunroof glass panel for free. A dealer will replace the glass panel at no cost to you.
Show original NHTSA language
Original — What Happened
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Original — Risk if Unfixed
SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Original — Remedy
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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