Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The fuel pump flange in your Audi is a critical connection that seals the fuel pump to the fuel tank. In some 2007-2012 Q7 and 2009-2012 Q5 models, the temporary fix used to prevent fuel leaks may not be enough.
Risk if Unfixed
If the fuel leaks, it could ignite with an open flame or spark, causing a fire. This is a serious risk that could lead to damage to your vehicle and potentially harm you or others nearby.
Free Fix
Your Audi dealer will replace the fuel pump flange with a new one and reapply the protective butyl tape, all at no charge to you. This repair is free, and you should schedule it as soon as possible.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Original — Risk if Unfixed
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →