POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The gear position indicator in your dashboard shows you which gear your vehicle is in. But in some 2021-2023 ID.4 and 2022-2023 Audi Q4 e-Tron vehicles, this display might not work correctly.
Risk if Unfixed
If you're not sure what gear your vehicle is in, you might not engage the parking brake properly, which could cause your vehicle to roll away. This increases the risk of a crash.
Free Fix
Your Volkswagen or Audi dealer will update the software controlling your vehicle's brakes, free of charge. You should schedule this update as soon as you get the recall notice in the mail.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Original — Risk if Unfixed
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Original — Remedy
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
The exterior door handle on your ID.4 is a part that helps you open and close the door. In some 2021-2024 models, water can get inside the handle and cause it to malfunction.
Risk if Unfixed
If your door handle fails while you're driving, the door could open unexpectedly, putting you or others at risk of injury.
Free Fix
Your Volkswagen dealer will check the door handle and replace it if necessary, and update the vehicle software - all for free. You should schedule the repair when you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Original — Risk if Unfixed
A vehicle door that opens unexpectedly while driving increases the risk of injury.
Original — Remedy
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
The back-up camera display and speedometer on your ID.4 rely on software to function. In certain 2021-2023 models, the software can crash, causing the displays to freeze or reset randomly.
Risk if Unfixed
If your speedometer or rearview camera image isn't working, you could drive into something or someone behind you without knowing it, increasing the risk of a crash.
Free Fix
Your VW dealer will update the software in your vehicle, ensuring it displays all critical information, including speed and rearview camera images. The update is free, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Original — Risk if Unfixed
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Original — Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Your vehicle's rearview camera display might not work properly when reversing, due to a software issue in the infotainment system.
Risk if Unfixed
If the camera image is delayed or turned off, you might not see what's behind your vehicle, which could lead to a crash.
Free Fix
We'll update the software for free at a dealership, so you can safely reverse with a clear view. Look for a letter from us in mid-August, or call 1-800-893-5298 to find out more.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
Your ID.4's exterior door handle is designed to keep water out of the electronics. Unfortunately, some 2021-2022 models were made with a flaw that lets water in, which can cause the doors to open by themselves when the car is hit from the side at low speeds.
Risk if Unfixed
If your door opens unexpectedly while you're driving, you risk getting injured if you're not wearing a seatbelt, or if someone in the vehicle isn't properly restrained.
Free Fix
Your authorized Volkswagen dealer will update the vehicle software and inspect the door handles, if needed, at no cost to you. Schedule an appointment as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Original — Risk if Unfixed
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Original — Remedy
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
The rearview camera in your vehicle is the screen that shows you what's behind your car when you're in reverse. In some 2022-2023 models, this screen might not work properly, showing a blank or distorted image.
Risk if Unfixed
If the rearview camera isn't working, you won't be able to see what's behind your car when you're in reverse, increasing the risk of a crash or collision.
Free Fix
Your authorized Volkswagen or Audi dealer will replace the rearview camera with a new one, at no cost to you. You should schedule the repair as soon as you receive the recall notice, or contact them directly to check the status of the repair.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Your vehicle's rearview camera software may be delayed or deactivated, which could affect your view of what's behind your car.
Risk if Unfixed
If the rearview camera is delayed or deactivated, there's a higher risk of a crash because you may not see what's behind your vehicle.
Free Fix
Volkswagen will update the software for your rearview camera system at no cost to you. You should contact the dealership to schedule the repair or call Volkswagen's customer service at 1-800-893-5298.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.
