ID: #24V344000
MFR: Volkswagen Group of America, Inc.
Component
BACK OVER PREVENTION:SOFTWARE
What Happened
Your ID.4's computer system is the brain that controls the dashboard displays. In some 2021-2023 models, the software can malfunction, causing the center display and instrument panel to freeze or reset randomly.
Risk if Unfixed
If the display issues happen while driving, you could lose crucial information like your speed or the view from the rearview camera. This could lead to a crash, especially when reversing.
Free Fix
Your Volkswagen dealer will update the software to fix the problem, and it's completely free. You should schedule the update as soon as you get the recall notice, which was mailed on December 20, 2024.