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Campaign 24V344000

Under Review Plain English
ID: #24V344000 MFR: Volkswagen Group of America, Inc.

What This Recall Means

Component

BACK OVER PREVENTION:SOFTWARE

What Happened
Your ID.4's computer system is the brain that controls the dashboard displays. In some 2021-2023 models, the software can malfunction, causing the center display and instrument panel to freeze or reset randomly.
Risk if Unfixed
If the display issues happen while driving, you could lose crucial information like your speed or the view from the rearview camera. This could lead to a crash, especially when reversing.

How to Get This Fixed

Free Fix
Your Volkswagen dealer will update the software to fix the problem, and it's completely free. You should schedule the update as soon as you get the recall notice, which was mailed on December 20, 2024.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #24V344000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.