ID: #23V436000
MFR: Volkswagen Group of America, Inc.
SYSTEM_COMPONENT
BACK OVER PREVENTION:DISPLAY FUNCTION
EVENT_SUMMARY
Your vehicle's rearview camera display might not work properly when reversing, due to a software issue in the infotainment system.
RISK_ASSESSMENT
If the camera image is delayed or turned off, you might not see what's behind your vehicle, which could lead to a crash.
RESOLUTION_PROTOCOL
We'll update the software for free at a dealership, so you can safely reverse with a clear view. Look for a letter from us in mid-August, or call 1-800-893-5298 to find out more.