Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The gear position indicator in your dashboard shows you which gear your vehicle is in. But in some 2021-2023 ID.4 and 2022-2023 Audi Q4 e-Tron vehicles, this display might not work correctly.
Risk if Unfixed
If you're not sure what gear your vehicle is in, you might not engage the parking brake properly, which could cause your vehicle to roll away. This increases the risk of a crash.
Free Fix
Your Volkswagen or Audi dealer will update the software controlling your vehicle's brakes, free of charge. You should schedule this update as soon as you get the recall notice in the mail.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Original — Risk if Unfixed
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Original — Remedy
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →