The back-up camera display and speedometer on your ID.4 rely on software to function. In certain 2021-2023 models, the software can crash, causing the displays to freeze or reset randomly.
Risk if Unfixed
If your speedometer or rearview camera image isn't working, you could drive into something or someone behind you without knowing it, increasing the risk of a crash.
Free Fix
Your VW dealer will update the software in your vehicle, ensuring it displays all critical information, including speed and rearview camera images. The update is free, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Original — Risk if Unfixed
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Original — Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Your vehicle's rearview camera display might not work properly when reversing, due to a software issue in the infotainment system.
Risk if Unfixed
If the camera image is delayed or turned off, you might not see what's behind your vehicle, which could lead to a crash.
Free Fix
We'll update the software for free at a dealership, so you can safely reverse with a clear view. Look for a letter from us in mid-August, or call 1-800-893-5298 to find out more.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
The rearview camera in your vehicle is the screen that shows you what's behind your car when you're in reverse. In some 2022-2023 models, this screen might not work properly, showing a blank or distorted image.
Risk if Unfixed
If the rearview camera isn't working, you won't be able to see what's behind your car when you're in reverse, increasing the risk of a crash or collision.
Free Fix
Your authorized Volkswagen or Audi dealer will replace the rearview camera with a new one, at no cost to you. You should schedule the repair as soon as you receive the recall notice, or contact them directly to check the status of the repair.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Your vehicle's rearview camera software may be delayed or deactivated, which could affect your view of what's behind your car.
Risk if Unfixed
If the rearview camera is delayed or deactivated, there's a higher risk of a crash because you may not see what's behind your vehicle.
Free Fix
Volkswagen will update the software for your rearview camera system at no cost to you. You should contact the dealership to schedule the repair or call Volkswagen's customer service at 1-800-893-5298.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.