Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's instrument panel might not show the correct gear position, which could cause a problem with the transmission.
Risk if Unfixed
If you don't engage the parking brake, your vehicle could roll away and possibly crash.
Free Fix
We'll update the brake control unit software for free at the dealership, and you'll receive a letter with instructions on how to schedule an appointment.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Original — Risk if Unfixed
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Original — Remedy
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →