Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's software may cause the center display and instrument panel to malfunction, leading to missing speedometer information or rearview camera image.
Risk if Unfixed
This could increase the risk of a crash, especially when reversing, because you won't have access to important information.
Free Fix
Dealers will update the software in your vehicle for free, and you've already been notified with a letter on December 20, 2024. You can contact VW customer service at 1-800-893-5298 with VW's recall number 919A.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Original — Risk if Unfixed
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Original — Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →