Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's electrical system may have a software issue that affects the battery management and inverter, which helps control power to the electric motor.
Risk if Unfixed
If this issue isn't fixed, it could cause a loss of power, making it harder to control the vehicle and increasing the risk of a crash.
Free Fix
Volkswagen will update the software in your vehicle's battery management and inverter control units for free, and you'll be notified by mail with instructions on how to schedule the fix.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Original — Risk if Unfixed
A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.
Original — Remedy
Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →