Component
SEAT BELTS:PRETENSIONER
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle may have air bags that don't deploy properly or seat belt pretensioners that don't work as they should. This is because of a problem with the air bag or seat belt system.
Risk if Unfixed
If you're in a crash and these systems don't work right, you could get hurt more easily because the air bags and seat belts won't be able to help protect you as they should.
Free Fix
You'll get a free repair at a dealership, where they'll replace the air bags and seat belt pretensioners so you'll be safe in case of a crash.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Original — Risk if Unfixed
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Original — Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →