Your vehicle's driver's side air bag is designed to protect you in a crash. In certain 2011-2015 models, the air bag inflator may degrade over time, especially in hot and humid conditions, and potentially explode.
Risk if Unfixed
If the air bag inflator explodes, it could shoot metal fragments at you or other passengers, causing serious injury or even death.
Free Fix
Your Volkswagen dealer will replace the faulty air bag inflator with a new one, free of charge. You should schedule the repair as soon as possible to ensure your safety on the road.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Original — Risk if Unfixed
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
The driver's air bag in your vehicle is designed to protect you in case of a crash. But in some 2007-2014 Volkswagen models, the air bag's inflator could burst apart when it's triggered.
Risk if Unfixed
If this happens, metal shards could fly around the cabin and potentially hit you or your passengers, causing serious injury or even death.
Free Fix
Volkswagen will replace the faulty air bag inflator in your vehicle with a safer one, at no cost to you. Schedule an appointment with your Volkswagen dealer as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Original — Risk if Unfixed
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
The driver's air bag in your vehicle is the one that deploys to protect you in a front-end crash. In certain 2010-2014 models, this air bag may not work properly, and the inflator could burst apart.
Risk if Unfixed
If the air bag inflator ruptures in a crash, sharp metal fragments could fly towards you, causing serious injury or even death. This is a life-threatening situation that requires immediate attention.
Free Fix
Your dealer will replace the faulty air bag inflator with a safer one, free of charge. You'll be notified when the parts are available, and you should schedule the repair as soon as possible to ensure your safety on the road.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Original — Risk if Unfixed
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Original — Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
The air bag clock spring is a crucial cable that keeps your air bag powered while you turn the steering wheel. In some 2010-2014 Volkswagen models, dirt and debris may get stuck in this cable, causing it to break.
Risk if Unfixed
If the cable breaks, your air bag won't deploy in a crash, which means it won't protect you in the event of a collision. This could lead to serious injury.
Free Fix
Your Volkswagen dealer will either add a protective cover to the clock spring or replace it with a new one, completely free of charge.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Original — Risk if Unfixed
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Original — Remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Your car's compliance with safety regulations might be affected by some modifications made while it was being tested.
Risk if Unfixed
If your vehicle isn't fully compliant with safety regulations, there's a higher risk that you could be in a crash, or worse, the vehicle could catch fire or cause injury.
Free Fix
Your Volkswagen dealer will fix any issues to make sure your vehicle meets all safety standards, or they'll buy it back if needed - all at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Original — Risk if Unfixed
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Original — Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
