Component
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Manufacturer
Tesla, Inc.
What Happened
The automatic window reversal system in your vehicle is a safety feature that helps prevent windows from injuring you if they encounter an obstruction. In certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles, this system might not work correctly.
Risk if Unfixed
If an obstruction is detected, a closing window could pinch you before retracting, which could cause injury.
Free Fix
Tesla will send a software update to your vehicle, free of charge, to fix this issue. You should schedule a remote update as soon as you receive the notification letter.
Show original NHTSA language
Original — What Happened
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Original — Risk if Unfixed
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Original — Remedy
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →