Component
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Manufacturer
Chrysler Group LLC
What Happened
The transfer case is like a gearbox that helps your 4-wheel drive system work. In some 2005-2010 Jeep Grand Cherokees and 2006-2010 Jeep Commanders, the transfer case's electrical system could fail and shift into neutral unexpectedly.
Risk if Unfixed
If that happens, your vehicle could roll away without warning, increasing the risk of a crash or injury.
Free Fix
Your Jeep dealer will update the transfer case's software to prevent this issue, and the repair is completely free. You should schedule the update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Original — Risk if Unfixed
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Original — Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →