ID: #13V175000
MFR: Chrysler Group LLC
SYSTEM_COMPONENT
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
EVENT_SUMMARY
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
RISK_ASSESSMENT
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
RESOLUTION_PROTOCOL
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.