Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Manufacturer
DAIMLERCHRYSLER CORPORATION
What Happened
The instrument cluster in your vehicle uses a computer chip to display important gauges and warning lights. There's a software glitch in some of these chips that could make them stop working.
Risk if Unfixed
If the cluster goes dark, you might get distracted by this, which could increase the risk of a crash.
Free Fix
Your dealer will update the cluster's software to fix the glitch, free of charge. You should schedule the repair right away when you get the recall notice, and if you have any issues, you can contact DaimlerChrysler at 1-800-853-1403.
Show original NHTSA language
Original — What Happened
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Original — Risk if Unfixed
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Original — Remedy
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →