Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Manufacturer
DAIMLERCHRYSLER CORPORATION
What Happened
The steering gear box in your vehicle is like a complex system that helps you turn the wheels. There's a small internal nut inside that keeps everything working smoothly, but in some cases, it can come loose and cause a problem.
Risk if Unfixed
If this happens, your steering could fail, making it harder to control your vehicle. This could increase the risk of a crash, especially if you're driving at high speeds or in heavy traffic.
Free Fix
Your authorized dealer will replace the steering gear assembly with a new one, completely free of charge. You should schedule the repair as soon as possible and don't hesitate to contact the dealer if you don't receive the repair in a reasonable amount of time.
Show original NHTSA language
Original — What Happened
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
Original — Risk if Unfixed
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Original — Remedy
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
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Repairs are free at any authorized dealer. Find a dealer →