Component
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Manufacturer
Vantage Mobility
What Happened
The wheelchair restraint system in your vehicle is designed to keep your wheelchair securely in place while moving. In some 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna models, the retractor mechanism might not lock properly.
Risk if Unfixed
If the retractor doesn't lock, your wheelchair could shift or even fall while you're driving, putting you at risk of serious injury.
Free Fix
Your dealer will inspect and replace the retractor with a new, reliable one at no cost to you. You should schedule the repair after checking repair availability with your dealer, and you can reach Vantage Mobility customer service at 1-800-488-9082 for more information. This timing describes the original 2025 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Original — Risk if Unfixed
An unsecured wheelchair can move during transit, increasing the risk of injury.
Original — Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →