Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Manufacturer
GENERAL MOTORS CORP.
What Happened
Your vehicle has a problem with the control knobs for the heating, ventilation, and air conditioning (HVAC) system. These knobs may break and cause you to lose control over the temperature and air flow in your vehicle.
Risk if Unfixed
If the defroster system fails when you need it, it could reduce your visibility while driving, which may lead to a crash.
Free Fix
The dealership will replace the faulty HVAC control knobs completely free of charge, so you won't have to pay a thing.
Show original NHTSA language
Original — What Happened
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Original — Risk if Unfixed
IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.
Original — Remedy
DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
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Repairs are free at any authorized dealer. Find a dealer →