Your vehicle's wheelchair lift may have a problem with its latch system, which could affect how safely your wheelchair is secured.
Risk if Unfixed
If this isn't fixed, you or someone using the lift could fall and get hurt, especially when the lift is raised.
Free Fix
The repair will be done free of charge by a Braun dealer, and Main Mobility will notify you when it's time to schedule the fix.
Show original NHTSA language
Original — What Happened
MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFTS OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Original — Risk if Unfixed
A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Original — Remedy
MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.
The Ricon wheelchair lift in your conversion van is a critical part that helps you or your passengers safely enter and exit the vehicle. However, its software has a glitch that could allow the lift to keep going up even after it reaches the floor level, posing a risk.
Risk if Unfixed
If the lift overruns and tips over, you or someone in a wheelchair could fall and get hurt, possibly seriously. This could happen if the 'up' button is released too early, and the lift doesn't stop at the correct height.
Free Fix
Your authorized Ricon dealer will update the lift's software or provide a DVD training aid to help you use the lift safely, all at no cost to you. You'll receive a bulletin with proper operating instructions until the software fix is available.
Show original NHTSA language
Original — What Happened
MAIN MOBILITY IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON CHEVROLET EXPRESS AND GMC SAVANA CHASSIS FROM OCTOBER 2007 THROUGH MAY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Original — Risk if Unfixed
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Original — Remedy
MAIN MOBILITY WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MAIN MOBILITY AT 1-716-759-6811.
The wheelchair lift in your van is a platform that helps you or a passenger get in and out safely. On some 2005-2009 Express and Savana vans, this lift might not work correctly, which could lead to a serious problem.
Risk if Unfixed
If the lift malfunctions, it could move while someone is still on it, causing injury. This is a serious risk, especially for people who rely on the lift for mobility.
Free Fix
Your van's wheelchair lift will be adjusted to work correctly, and it will be done free of charge. You should contact the manufacturer or RICON to schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
MAIN MOBILITY IS RECALLING 185 MODEL YEAR 2005 THROUGH 2009 CHEVROLET EXPRESS AND GMC SAVANA VANS MANUFACTURED BETWEEN APRIL 1, 2005 AND JUNE 25, 2009, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Original — Risk if Unfixed
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Original — Remedy
MAIN MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MAIN MOBILITY AT 1-716-759-6811.
The wheelchair lift in your 2005-2009 Chevrolet Express or GMC Savana van is a device that helps you get in and out of the vehicle safely. It has a system that warns you if there's something or someone in the way, but in certain situations, it might not detect a wheelchair or mobility aid user.
Risk if Unfixed
If the lift moves unexpectedly, you or a loved one using a wheelchair or mobility aid could get seriously hurt.
Free Fix
Your dealer will replace the wheelchair lift with a new one that has improved safety features, free of charge. You should contact your dealer or Main Mobility at 1-716-759-6811 to schedule the repair.
Show original NHTSA language
Original — What Happened
MAIN MOBILITY IS RECALLING 185 MODEL YEAR 2005 THROUGH 2009 CHEVROLET EXPRESS AND GMC SAVANA VANS MANUFACTURED BETWEEN APRIL 1, 2005 AND JUNE 25, 2009, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Original — Risk if Unfixed
THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Original — Remedy
MAIN MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MAIN MOBILITY AT 1-716-759-6811.