ID: #10V205000
MFR: MAIN MOBILITY, INC.
Component
EQUIPMENT ADAPTIVE/MOBILITY
What Happened
The Ricon wheelchair lift in your conversion van is a critical part that helps you or your passengers safely enter and exit the vehicle. However, its software has a glitch that could allow the lift to keep going up even after it reaches the floor level, posing a risk.
Risk if Unfixed
If the lift overruns and tips over, you or someone in a wheelchair could fall and get hurt, possibly seriously. This could happen if the 'up' button is released too early, and the lift doesn't stop at the correct height.
Free Fix
Your authorized Ricon dealer will update the lift's software or provide a DVD training aid to help you use the lift safely, all at no cost to you. You'll receive a bulletin with proper operating instructions until the software fix is available.