ID: #10V096000
MFR: GENERAL MOTORS CORP.
SYSTEM_COMPONENT
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
EVENT_SUMMARY
Your vehicle has a problem with the control knobs for the heating, ventilation, and air conditioning (HVAC) system. These knobs may break and cause you to lose control over the temperature and air flow in your vehicle.
RISK_ASSESSMENT
If the defroster system fails when you need it, it could reduce your visibility while driving, which may lead to a crash.
RESOLUTION_PROTOCOL
The dealership will replace the faulty HVAC control knobs completely free of charge, so you won't have to pay a thing.