Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Ford Motor Company
What Happened
The rearview camera in your vehicle is a critical safety feature that shows what's behind you. In certain Ford models from 2015-2020, the camera might display a distorted, intermittent, or blank image when you're in reverse.
Risk if Unfixed
If the camera fails to show a clear image, you could struggle to see what's behind your vehicle, increasing the risk of a collision, especially when reversing in tight spaces or parking lots.
Free Fix
Your Ford dealer will inspect and replace the rearview camera if necessary, at no cost to you. You'll receive a notification when the remedy is available for your specific vehicle, and you should schedule the repair as soon as you get the notice.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Original — Risk if Unfixed
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →