The toe links in your rear suspension are like the joints that connect the wheels to the body of your Lincoln or Ford. In some 2013-2018 models, these links can break under stress, causing your vehicle to behave erratically.
Risk if Unfixed
If the rear toe link fractures, your vehicle could start pulling to one side, making it hard to steer. This could increase the risk of a crash, especially when driving at high speeds or in emergency situations.
Free Fix
Your dealer will replace the faulty toe links with new ones, free of charge. You'll receive a notification when the new parts are available, and you should schedule the repair as soon as possible.
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Original — What Happened
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Original — Risk if Unfixed
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Original — Remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
The part in question is the B-Pillar door trim on your Flex, which is the piece of plastic that connects the roof to the side of the car. It's a safety feature to keep the doors closed while driving.
Risk if Unfixed
If the B-Pillar trim detaches while you're driving, it could create a road hazard, like a loose piece of plastic in your path. This could increase the risk of a crash, especially if another driver hits it.
Free Fix
Your Ford dealer will repair or replace the B-Pillar trim as needed, at no cost to you. You should schedule the repair once you get the recall notice – it's free, and it's a necessary step to ensure your safety on the road.
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Original — What Happened
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Original — Risk if Unfixed
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Original — Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Your vehicle has a rearview camera that helps you see what's behind you when you're in reverse. In some 2015-2020 models, this camera might show a distorted, blurry, or completely blank view.
Risk if Unfixed
If your rearview camera fails to show a clear image, you could have a harder time seeing what's behind your vehicle, which could lead to a crash.
Free Fix
Your Ford dealer will inspect and replace the rearview camera if it's not working properly, at no cost to you. They'll contact you with the details when the new camera is available for your vehicle.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Original — Risk if Unfixed
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
