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2012 FORD Flex

2 recalls Risk Grade: D Most severe issue: Critical

All recalls are free to repair at your local dealership. Contact your dealer to schedule service.

Known Safety Recalls

Critical #15V340000 Plain English
Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

Manufacturer
Ford Motor Company
What Happened
The electric power steering assist system in your vehicle helps make steering easier by using electric power. However, some vehicles may experience a faulty steering motor sensor that could shut down this system.
Risk if Unfixed
If your power steering assist fails, you'll need to use more effort to steer at low speeds. This could make it harder to control your vehicle, especially in tight spaces or emergency situations, increasing the risk of a crash.
Free Fix
Your Ford dealer will check the Power Steering Control Module to see if there's a problem. If there is, they'll replace the steering gear for free. If not, they'll update the system's software for free. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Original — Risk if Unfixed
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Original — Remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #16V247000 Plain English
Component

AIR BAGS:FRONTAL

Manufacturer
Ford Motor Company
What Happened
The frontal air bag in your vehicle is designed to deploy in a severe crash to protect you. In some 2008-2012 models, this air bag might not inflate correctly during a high-speed crash.
Risk if Unfixed
If the air bag doesn't inflate properly, it could increase your risk of injury in the event of a crash. This is a serious safety issue that could lead to more severe harm.
Free Fix
Your Ford dealer will inspect and replace the driver's air bag module for free, if needed. You'll receive a notice with instructions on how to schedule the repair, and it's expected to start on June 13, 2016.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Original — Risk if Unfixed
An improperly inflated air bag increases the risk of injury in the event of a crash.
Original — Remedy
Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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