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Campaign 25V732000

Under Review Plain English
ID: #25V732000 MFR: Ford Motor Company

What This Recall Means

Component

STRUCTURE:BODY

What Happened
The B-Pillar door trim on your Flex is the plastic piece that connects the doors to the roof. In some 2017-2019 models, this trim might come loose while you're driving.
Risk if Unfixed
If the trim detaches while you're on the road, it could become a road hazard and cause another vehicle to crash into it. This could lead to a collision.

How to Get This Fixed

Free Fix
Your Ford dealer will inspect and repair or replace the B-Pillar trim as needed – all at no cost to you. You'll get a notice when the repair is available, and you can also contact Ford at 1-866-436-7332 for more information.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #25V732000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.