ID: #25V732000
MFR: Ford Motor Company
Component
STRUCTURE:BODY
What Happened
The B-Pillar door trim on your Flex is the plastic piece that connects the doors to the roof. In some 2017-2019 models, this trim might come loose while you're driving.
Risk if Unfixed
If the trim detaches while you're on the road, it could become a road hazard and cause another vehicle to crash into it. This could lead to a collision.
Free Fix
Your Ford dealer will inspect and repair or replace the B-Pillar trim as needed – all at no cost to you. You'll get a notice when the repair is available, and you can also contact Ford at 1-866-436-7332 for more information.