Component
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Manufacturer
Ford Motor Company
What Happened
The CV joint is like a flexible elbow that connects your transmission to your wheels. In some 2012-2014 Ford Edge, Taurus, Flex, and Lincoln vehicles, the circlip that holds this elbow in place might not be installed correctly, which could cause it to come loose while driving.
Risk if Unfixed
If the CV joint comes loose, you could lose power to your wheels while driving, making it harder to control your vehicle and increasing the risk of a crash. If you exit the vehicle without applying the parking brake, it could roll away, putting you and others nearby at risk of injury.
Free Fix
Your Ford dealer will inspect the CV joint to make sure it's properly secured. If it's not, they'll replace the linkshaft and, if needed, the CV joint itself, all for free. You'll receive a notification from Ford, and you should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Original — Risk if Unfixed
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Original — Remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →