Component
STEERING
Manufacturer
Dorman Products, Inc.
What Happened
The steering shaft in your vehicle connects the steering wheel to the front wheels. In some aftermarket replacement shafts made by Dorman, a small fastener can come loose or be missing, which could cause the shaft to break while driving.
Risk if Unfixed
If the steering shaft breaks, you could lose control of your vehicle, making it hard to steer and increasing the risk of a serious accident.
Free Fix
Your dealer will replace the faulty steering shaft with a new one, free of charge. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Original — Risk if Unfixed
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Original — Remedy
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →