Component
EQUIPMENT:ELECTRICAL
Manufacturer
Ford Motor Company
What Happened
Your 120V convenience charge cord, which came with your vehicle, doesn't have a safety feature called a thermistor. This is a small electronic component that helps prevent overheating.
Risk if Unfixed
If the cord overheats, it can catch on fire, which could cause serious damage or even injury.
Free Fix
We'll replace your old cord with a new one that has the thermistor for free. You can also contact Ford at 1-866-436-7332 to start the process.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Original — Risk if Unfixed
An overheated cord can increase the risk of a fire.
Original — Remedy
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →