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2013 FORD C-Max AIR BAGS Recalls

2 recalls Highest severity: High Priority

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for AIR BAGS issues.

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AIR BAGS Safety Recalls

High Priority #14V597000 Plain English
Component

AIR BAGS

Manufacturer
Ford Motor Company
What Happened
The Restraint Control Module in your vehicle is a crucial computer that helps your airbags deploy in an accident. Over time, a special coating on this module can crack and break down when exposed to humid air.
Risk if Unfixed
If this happens, your airbags might not work when you need them to, which could lead to serious injury in a crash.
Free Fix
Your Ford dealer will replace the faulty Restraint Control Module with a new one, completely free of charge. When parts become available, you'll be notified to schedule the repair.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Original — Risk if Unfixed
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Original — Remedy
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
High Priority #14V237000 Plain English
Component

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Manufacturer
Ford Motor Company
What Happened
Your vehicle may have a problem with the computer that controls the side airbags. The computer's programming might not be correct, which could cause the side airbag to not deploy when it should.
Risk if Unfixed
If the side airbag doesn't deploy when it should, you and your passengers could be at higher risk of injury in a rollover accident.
Free Fix
Ford will fix the problem for free by updating the computer that controls your airbags. They'll do this at a dealership near you, and it's on the house.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Original — Risk if Unfixed
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Original — Remedy
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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