Component
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Manufacturer
Ford Motor Company
What Happened
The anti-theft control module in your vehicle is like a brain that helps keep your car secure. In some 2012-2013 Focus Electric and 2013 C-Max models, this module doesn't make a sound when you open the door, which is a safety requirement.
Risk if Unfixed
If you open the door without realizing the engine is still running, someone could steal your vehicle while you're away from it, even if you're just getting out for a second.
Free Fix
Your Ford dealer will update the software for your car's door chime, so you'll get the audible warning you need to stay safe. This service is free, and you'll get a notification when it's time to bring your vehicle in for the update.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Original — Risk if Unfixed
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Original — Remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →