Skip to main content

Campaign 13V475000

Moderate Plain English
ID: #13V475000 MFR: Ford Motor Company

What This Recall Means

Component

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

What Happened
The anti-theft control module in your vehicle is like a brain that helps keep your car secure. In some 2012-2013 Focus Electric and 2013 C-Max models, this module doesn't make a sound when you open the door, which is a safety requirement.
Risk if Unfixed
If you open the door without realizing the engine is still running, someone could steal your vehicle while you're away from it, even if you're just getting out for a second.

How to Get This Fixed

Free Fix
Your Ford dealer will update the software for your car's door chime, so you'll get the audible warning you need to stay safe. This service is free, and you'll get a notification when it's time to bring your vehicle in for the update.

Affected Vehicles

2013 FORD C-Max

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #13V475000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.

Check My VIN — Free Official NHTSA recall lookup →