The rear suspension toe link in your 2009-2010 Cadillac CTS is a critical part that connects the wheels to the vehicle's frame. Over time, a wax coating on the nuts that hold it in place can wear off, causing the nuts to loosen.
Risk if Unfixed
If the nuts loosen, the toe link could separate, allowing the rear wheel to move out of position. This could make it hard to control your vehicle, especially during sudden turns or braking, increasing the risk of a crash.
Free Fix
Your authorized Cadillac dealer will clean the wax residue from the toe link and install new, secure jam nuts. If needed, they'll replace the toe link entirely – at no cost to you. You should schedule this repair as soon as possible.
Show original NHTSA language
Original — What Happened
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Original — Risk if Unfixed
THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Original — Remedy
DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
The ignition switch in your vehicle is a critical part that helps start your engine. In some 2003-2014 Cadillac CTS and 2004-2006 Cadillac SRX models, the ignition switch can be knocked out of position by a heavy key ring, road bumps, or other jarring events.
Risk if Unfixed
If the ignition switch gets knocked out of position, your airbags might not deploy in a crash, which could lead to serious injury.
Free Fix
Your Cadillac dealer will install a special key ring and a protective cover on your key, free of charge. This will prevent the ignition switch from getting knocked out of position, and you should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Original — Risk if Unfixed
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Original — Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
The glove compartment in your CTS or CTS-V is not designed to protect you in a crash. It's supposed to have a special structure to keep you safe, but it might be missing.
Risk if Unfixed
If you're in a crash, your legs could be at higher risk of getting hurt because the glove compartment isn't doing its job.
Free Fix
Your dealer will replace the glove compartment and modify the instrument panel to make it safer, all free of charge. You should schedule the repair as soon as possible.
Show original NHTSA language
Original — What Happened
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Original — Risk if Unfixed
IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Original — Remedy
DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
