Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Manufacturer
BMW of North America, LLC
What Happened
The front driveshaft in your vehicle is like a flexible rod that connects the transmission to the wheels. It's designed to bend and flex with the road, but in certain models, water and debris could get inside and wear it out.
Risk if Unfixed
If the front driveshaft fails, you could lose traction in the front wheels, making the vehicle harder to control. If you continue driving with a broken driveshaft, you might also damage other parts, which could lead to a crash.
Free Fix
Your BMW dealer will replace the front driveshaft with a new one, and the repair is completely free. You'll get a notification with the details, but you can also contact BMW customer service at 1-800-525-7417 to check the status of your vehicle.
Show original NHTSA language
Original — What Happened
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Original — Risk if Unfixed
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Original — Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →