Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rear seat belt retractors in your vehicle are designed to automatically lock in place to keep your child's seat secure. Unfortunately, in some 2021 Volkswagen and Audi models, these retractors can fail to lock early, which means the child restraint system may not work properly.
Risk if Unfixed
If the retractor fails to lock, your child's safety seat may not be secure, which could increase the risk of injury to your child in the event of a crash.
Free Fix
Your authorized Volkswagen or Audi dealer will inspect and replace the rear seat belt assemblies for free. This is a free repair, and you should schedule it as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Original — Risk if Unfixed
An unsecured child restraint system can increase the risk of injury during a crash.
Original — Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →