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2020 AUDI Q5 ELECTRICAL SYSTEM Recalls

2 recalls Highest severity: Moderate

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for ELECTRICAL SYSTEM issues.

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ELECTRICAL SYSTEM Safety Recalls

Moderate #23V842000 Plain English
Component

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The compact charging cable in your vehicle is meant to help you charge your car at home using a 220V/240V outlet. However, in some cases, this cable can cause the outlet to overheat.
Risk if Unfixed
If the outlet overheats, it could catch on fire, which is a serious safety risk.
Free Fix
Your Audi dealer will replace the compact charging cable with a new one that's designed to prevent overheating, at no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Original — Risk if Unfixed
An overheated outlet or charging cable can increase the risk of a fire.
Original — Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →
Moderate #21V947000 Plain English
Component

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Manufacturer
Volkswagen Group of America, Inc.
What Happened
The body control module, or BCM, is a computer that helps control your Audi's lights, wipers, and other features. In some 2018-2022 Q5 and SQ5 models, water can leak in and damage this module, causing it to shut down.
Risk if Unfixed
If the BCM fails, your engine's power will suddenly drop, making it harder to control your vehicle and increasing the risk of a crash.
Free Fix
Your Audi dealer will add a protective cover to the BCM and seal any gaps underneath your vehicle, all free of charge. You should schedule the repair as soon as possible after getting the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Original — Risk if Unfixed
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Original — Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

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