Your vehicle's rearview camera may display a distorted image when in reverse due to a software error.
Risk if Unfixed
This can reduce your view of what's behind your vehicle, increasing the risk of a crash.
Free Fix
The dealership will update the camera control unit software for free, and you've already received a letter about the recall on June 5, 2025.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
The rearview camera system in your vehicle helps you see what's behind you when you're reversing. In some 2022-2024 Golf R, Golf GTI, Atlas, and Atlas Cross Sport models, the camera image may be delayed or turned off after you shift into reverse gear.
Risk if Unfixed
If the camera image is delayed or turned off, you'll have a harder time seeing what's behind your vehicle. This could increase the risk of a crash or injury, especially in situations where you're relying on the camera to help you back up safely.
Free Fix
Your Volkswagen dealer will update the infotainment system software to fix the issue, and the repair is completely free. You should schedule the update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Original — Remedy
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.