Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Manufacturer
Subaru of America, Inc.
What Happened
Your vehicle's Transmission Control Unit (TCU) has a software problem that might not properly secure the drive chain, which can cause it to slip and break.
Risk if Unfixed
If the drive chain breaks, you might lose power while driving, which could increase the risk of a crash.
Free Fix
Subaru will fix the problem for free by reprogramming the TCU, checking for chain slippage, and inspecting the chain guide. If needed, they'll replace the transmission. They'll contact you with a letter on August 24, 2022, or you can contact them at 1-844-373-6614 with Subaru's reference number WRK-22 and previous recall 21V-955.
Show original NHTSA language
Original — What Happened
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Original — Risk if Unfixed
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Original — Remedy
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
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Repairs are free at any authorized dealer. Find a dealer →