Component
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Manufacturer
Subaru of America, Inc.
What Happened
The part that controls your windshield wipers is called the wiper motor. In some 2010-2014 Subaru Legacies and Outbacks, the motor's cover can get clogged with debris like snow or ice, which can cause it to overheat.
Risk if Unfixed
If the wiper motor overheats, your wipers could stop working while driving, reducing your visibility and increasing the risk of a crash. In the worst case, the melted cover could also cause a fire.
Free Fix
Your Subaru dealer will replace the faulty wiper motor cover with a new one, free of charge. This should be done as soon as you receive the recall notice, to ensure your safety on the road.
Show original NHTSA language
Original — What Happened
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
Original — Risk if Unfixed
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Original — Remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →