Component
COMMUNICATION
Manufacturer
Mercedes-Benz USA, LLC.
What Happened
Your 2020 AMG GT's emergency call system may be missing a crucial wire, which can cause it to send the wrong location and make it hard to talk to emergency responders.
Risk if Unfixed
If this happens, emergency responders might not get to you as quickly, which could lead to a higher risk of injury in an emergency.
Free Fix
Don't worry, it's free! Dealers will fix the wiring issue for your emergency call system at no cost to you.
Show original NHTSA language
Original — What Happened
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
Original — Risk if Unfixed
An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
Original — Remedy
MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →