Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Manufacturer
Ford Motor Company
What Happened
The door latches on your vehicle are the parts that keep your doors closed and secure. In some 2014-2016 Fiestas, Fusions, and Lincoln MKZs, these latches can break, making it hard to get the doors to click shut.
Risk if Unfixed
If the door latch breaks, you could be driving along when the door swings open unexpectedly, putting you or a passenger at risk of injury.
Free Fix
Your Ford dealer will replace the faulty door latches with new ones, free of charge. You should schedule the repair as soon as you get the recall notice, and it's a good idea to check with your dealer to confirm the appointment.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Original — Risk if Unfixed
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Original — Remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →